Skip to main content
These are quick answers to the questions people ask most when setting up a VIZIO TV. Each answer links to a full guide where one exists.
No. Setup is free and done on the TV itself. Be cautious of websites, pop-ups, or phone calls asking for payment or remote access to “activate” your TV.
Yes. You can watch connected devices and antenna channels without internet. Streaming apps and software updates require a connection.
Check the label on the back of the TV. On many models you can also find it under Menu > System > System Information.
It’s VIZIO’s free app for iOS and Android. Depending on your model, you can use it to help with setup and as a backup remote.
Press Input on the remote and choose the HDMI port. See Connect devices.
Yes, when connected to the internet. You can also check manually. See Update firmware.
Go to Menu > System > Reset & Admin > Reset TV to Factory Settings. See Common issues.
Use the official site at support.vizio.com for warranty, repairs, and account help. This guide is independent and not affiliated with VIZIO.